WHAT INSURANCE PLANS DO YOU ACCEPT?

We accept Medicare, Optum, Maryland Medicaid, and the following managed care organizations:

• Aetna Better Health of Maryland
• Amerigroup
• Kaiser Permanente
• Jai Medical Systems
• Maryland Physicians Care
• MedStar Family Choice
• Priority Partners
• United Healthcare
• University of Maryland Health Partners

We also accept self-pay, which payment is due at the time of service.

DO YOU OFFER A SLIDING SCALE FEE?

We offer sliding scale fee discounts for individuals who have financial obstacles and cannot afford the full fees for our treatment services. We offer sliding scale fee discounts to individuals with all incomes at/or below 200% of the federal poverty guidelines. Our sliding fee scale discounts are based on household size and income. To qualify, a potential client must complete a sliding scale fee application and bring proof of income to his/her first appointment. Documentation of income include federal and state tax return; two recent paycheck stubs; current bank statement; unemployment benefit award letter; any other benefit award letter, etc.). Please note, we require tax documents for individuals who are self-employed. The potential client will receive the sliding fee discount if s/he qualifies based on the income guidelines.

HOW DO I PAY FOR SERVICES?

Payment is expected at the time of each appointment including insurance co-payment. Please use our online client portal to make an online payment. Our client portal is safe and secure as it uses Secure Sockets Layer (SSL), an encryption protocol, to protect your payment information. You can make an online payment by check, credit card, or debit card. There is a convenience fee for credit/debit card payment. Payments are processed in real time or on the same day as you make the payment. If you make an online payment on Saturday or Sunday, your transaction is processed the following Monday.

We also accept office payments in the form of a certified check or money order. The certified bank check or money order should be made payable to Beacon of Hope; certified bank check or money order should state Beacon of Hope Wellness Center for alcohol and drug treatment services. No personal checks or cash are accepted.

HOW WILL YOU PROTECT MY PERSONAL INFORMATION?

You will have to sign an authorization for release of information if you want us to speak about your care to another person or provider (family member, doctor, social worker, etc). We will not speak with other individuals or providers, or acknowledge you are a client without your written consent. However, we are mandated reporters who are required by law to release personal information without your consent if we suspect abuse, neglect, suicidal ideation, homicidal ideation, or other imminent harm.

WHERE IS YOUR OFFICE LOCATED, AND TELEPHONE NUMBER?

We are in the following counties:

Baltimore City – 410-625-5088

Harford County – 443-484-2306

PG County – 240-719-3968

Anne Arundel County – 410-590-3672